Future Branches Bosto JulyJul 23 2019 - JulyJul 24 2019 Europe/MadridWestin Boston Waterfront, MA


Digital banking has pushed the branch to a fundamental inflection point. Financial institutions must rethink, reimagine, and retool branches if they are to succeed.

Future Branches is two days of action-packed stories, conversations and connections with the top minds in retail banking. We will explore how leading financial institutions are revamping retail banking technology, retooling front line associates, and creating the branch and retail banking experience of the future.

You’ll get actionable strategies to provide personalized high touch experiences for today’s customers. This is THE meeting place to benchmark against the best of the best in financial services.

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Westin Boston Waterfront, MA


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Jul 23 09:00
Keynote: Strategic Expansion: Why Some Institutions Are Adding Branches to Their Networks
Jul 23 10:00
Keynote Fireside Chat: The Benefits of Bringing Retail and Operations Under One Leadership Team to Streamline Your Consumer Facing Business
Jul 23 12:00
Panel: Your 10 Year Strategic View: Planning The Future Of Your Branch Network
Jul 23 02:00
Keynote: Designing Your Branches for Your Customer Not the ‘Future’: Approaching Branch Transformation from an International Perspective
Jul 23 02:00
Panel: Enabling Growth of Your Institution with Service and Sales Automation
Jul 23 16:00
Panel: Rolling Out ITM’s: Is it Worth it for Your Footprint
Jul 23 18:00
Panel: Establishing Your Branch Mix- What Size and Style Should Go Where?
Jul 23 20:00
Anchors Aweigh Reception Party
Jul 24 09:00
Keynote Fireside Chat: Planning the Ultimate Branch Experience: Can You Read Your Customer’s Mind?
Jul 24 11:00
Keynote: Blending Teams and Back End Processes When Merging With Or Acquiring New Branches
Jul 24 13:00
Keynote: Making Customer Centric Branch Technology Investments
Jul 24 15:00
PANEL: Taking On The Branchless Bank: Should You Be Concerned?
Jul 24 17:00
Keynote Fireside Chat: Planning Your Wealth Management or Private Wealth Strategy
Jul 24 18:00
Branch Technology Roundtable Discussions
Jul 24 19:00
Fireside Chat: Mapping the Design of Your Branch
Jul 24 20:00
Closing Panel: Motivating Your Frontline Employees to Provide Exemplary Customer Experiences

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