Over the next two years, enterprises focused on digital resiliency will adapt to disruption and extend services to respond to new conditions 50% faster than those fixated on restoring existing business/IT resiliency levels. Digital resiliency is the ability to rapidly adapt to business disruptions, leverage digital capabilities to accelerate business operations, and automate processes to quickly take advantage of changed conditions to capitalize on new market opportunities. In 2022, workforces, products and services – anywhere and everywhere – must be based on a digital-delivery model or leverage AI/ML-based digital augmentation to remain competitive.
IDC CxO Directions 2022 delivered insights and provided guidance on how your organization can prioritize product development, introduce new services and establish new partnerships to boost your customers’ digital resiliency, ensuring your own success in the next normal.
This year’s agenda featured predictions, insights, and usable guidance from IDC, presented by Rick Villars, IDC’s Group Vice President
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